Terms and Conditions

Updated: October 1, 2024

Table of Contents

1. Regulation and Compliance:

DrShoCares Clinic, operating in the UK, is regulated by the Care Quality Commission (CQC) to ensure the highest standards of care and safety for our patients.

2. Service Availability:

All services provided by DrShoCares Clinic are subject to availability and at the discretion of our healthcare professionals.

3. Patient Responsibility:

Patients are required to provide accurate and updated personal and medical information to ensure proper assessment and treatment.

4. Appointments:

Appointments can be scheduled in advance and are subject to availability. Cancellations or rescheduling should be made at least 24 hours before the appointment time to avoid any charges.

5. Payment:

Payment for services rendered is due at the time of consultation or as otherwise agreed upon with the clinic’s administration.

6. Refusal of Service:

DrShoCares Clinic reserves the right to refuse service to any patient who does not comply with clinic policies or exhibits disruptive behavior.

7. Confidentiality and GDPR Compliance:

The clinic maintains strict confidentiality of all patient information in compliance with data protection regulations. We adhere to the General Data Protection Regulation (GDPR) and ensure that all personal and medical data is processed lawfully, fairly, and transparently. Patients have the right to access their data and request corrections or deletions as needed.

8. Patient Participation:

Patients are encouraged to ask questions, seek clarification, and actively participate in their healthcare decisions.

9. Emergencies:

In case of emergencies or urgent medical needs, patients should seek immediate care at a hospital or contact emergency services.

10. Non-Urgent and Non-Surgical Care:

Our services are focused on non-urgent and non-surgical medical concerns. We do not handle acute or life-threatening conditions. For such cases, immediate emergency care should be sought. 

11. Specialist Referrals:

While we strive to manage most health issues within our scope, certain complex cases may require referral to a specialist for further care.

12. Continuous Improvement:

DrShoCares Clinic is committed to providing high-quality, patient-centered care and strives to continuously improve our services based on feedback and best practices.

13. Data Processing and Security:

We ensure that all personal data is processed securely and only for the purposes of providing healthcare services. Data is stored securely and only accessible by authorized personnel. We take all necessary precautions to protect patient data from unauthorized access or breaches.

14. Contraceptive Procedures:

We do not fit coils or implants but will refer patients to appropriate services that can provide these procedures.

By accessing services at DrShoCares Clinic, patients agree to comply with the above terms and conditions. For any queries or concerns, please contact our clinic administration for assistance.